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Heather Robinson

Recent Posts

Streamline operations and receive faster remote IT support with cloud-based systems, like ScreenMeet

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6 Benefits of Using Cloud-Based Systems to Provide Remote IT Support

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Implementing Real-Time Features to Boost Customer Engagement

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See the ScreenMeet Team at These Upcoming Events

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ServiceNow Experiences an Easy to Use "Cockpit" View for Remote Support When Using ScreenMeet

Videos

The ScreenMeet Experience - a 'Cockpit' View for Remote Support

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Remote IT Support: The Benefits and Challenges of Remote Support in a Hybrid Workplace

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The Benefits and Challenges of Remote IT Support

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ScreenMeet Architecture and Security

Data Sheet

ScreenMeet Architecture and Security - for Contact Center and IT Help Desk

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ServiceNow ITSM and ScreenMeet - Successful IT Help Desk Digital Transformation with ScreenMeet

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ServiceNow's Helpdesk Agents: Why They Can't Live Without ScreenMeet

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ServiceNow ITSM and ScreenMeet - IT Help Desk Digitally Transformed with ScreenMeet

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The Perfect Match: ScreenMeet and ServiceNow ITSM

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ServiceNow ITSM and ScreenMeet - Fast ROI and significant OpEx reduction with ScreenMeet

Videos

ServiceNow Achieves Fast ROI with ScreenMeet for their IT Help Desk Transformation

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Webinar

Replace Your Legacy Remote Support Solution with ServiceNow's Choice, ScreenMeet!

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ServiceNow Transforms Their IT Help Desk Performance with ScreenMeet

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Blog

Online Sales Support - Increase Revenue, Decrease Unhappy Customers

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ServiceNow Innovates with ScreenMeet for Remote Support - Webinar

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How ServiceNow Innovates with ScreenMeet for Remote Support

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2021 UC Partner Award Winner - ScreenMeet

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2021 UC Partner Award Winner

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Sales Enablement: What Does It Actually Mean? Read More from ScreenMeet

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Sales Enablement is the Buzz Word of the Year: But What Does It Actually Mean?

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ScreenMeet Earns CIO Review's Most Promising ServiceNow Solution Provider 2021

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Upgrade Remote Support and ITSM Workflows with ScreenMeet

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Improving Customer and Employee Experiences with ScreenMeet- HDI Fastchat Blog

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Improving Customer and Employee Experiences with ScreenMeet

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Cobrowsing and Screen Sharing: The Differences and Which One Is Best

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Cobrowsing and Screen Sharing: The Differences and Which Is Best?

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ScreenMeet - Cobrowsing vs Screen Sharing: Differences and Selecting Which is Right for You

Ebook

eBook: Cobrowsing vs Screen Sharing

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ScreenMeet joins Talkdesk AppConnect marketplace offering higher-quality support interactions

Press Releases

ScreenMeet Joins Talkdesk AppConnect Marketplace

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OTPP improves ServiceNow IT Remote Support with ScreenMeet

Case Studies

OTPP Improves Member Service & First Call Resolution with ScreenMeet

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The future of customer service by Salesforce and ScreenMeet

Ebook

The Future of Service eBook: Salesforce with ScreenMeet

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ScreenMeet - CCW Market Study - Customer Trends and Innovations

Ebook

Market Study by CCW: Customer Experience Trends, Challenges & Innovations

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ScreenMeet Announces Accelerated Growth and Series B Investment from Salesforce

Press Releases

ScreenMeet Announces Accelerated Growth and Series B Investment from Salesforce Ventures

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ServiceNow Invests in ScreenMeet Series B Funding to Help Propel Growth

Press Releases

ScreenMeet Announces Accelerated Growth and Series B Investment By ServiceNow

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Collaborate seamlessly, in-platform, with ScreenMeet

Data Sheet

Collaborate seamlessly, in-platform, with ScreenMeet for Customer and Employee Online Engagements

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Case Studies

ScreenMeet helps 8x8 keep the phones ringing

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How To Deliver True Omnichannel Customer Service with ServiceNow, ScreenMeet and 3CLogic

Blog

Voice, Video, and ServiceNow: How To Deliver True Omnichannel Customer Service

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The impact of interactive video technologies on customer satisfaction

Blog

The impact of interactive video technologies on customer satisfaction

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Ontario Teachers’ Pension Plan Overcomes the Challenges of Providing IT Support to Remote Employees

Blog

OTPP Overcomes the Challenges of Providing IT Support to Remote Employees

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Press Releases

ScreenMeet and 3CLogic Announce Strategic Partnership to Enhance ServiceNow’s Omnichannel Capabilities

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Screenmeet Live for Salesforce – Add Voice, Video and Screen Share to any Web Site w/Salesforce Chat (Live Agent)

Videos

Screenmeet Live for Salesforce – Add Voice, Video and Screen Share to any Web Site w/Salesforce Chat (Live Agent)

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Videos

Salesforce Service Cloud Remote Support with ScreenMeet

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Drive Frictionless Customer Experiences with Salesforce + ScreenMeet

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On-Demand Webinar: Drive Frictionless Customer Experiences with Salesforce + ScreenMeet

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Using Smart Technology to Help Your Virtual Agents Provide an Unforgettable Customer Experience

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Use Smart Technology to Help Virtual Agents Provide Unforgettable Customer Experiences

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ScreenMeet for ServiceNow IT Workflows, Customer Workflows & HR Workflows

Videos

ScreenMeet for ServiceNow IT Workflows, Customer Workflows & HR Workflows

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Revolutionize Your Support, Service, and Sales with ScreenMeet.

Transform online support experiences with ScreenMeet.

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