The ScreenMeet Advantage
Unlike expensive legacy vendors, our cloud-native tech architecture makes a big difference by being embedded in the platforms you’re already using.
Bid farewell to expensive legacy vendors and migrate to a true cloud-native solution. It's embedded in the systems you're working with so it's easy to use and offers more ROI with less training, and no extra fees. So take advantage of the ScreenMeet tech architecture for all these benefits and more.
Sophisticated yet simple to use
With a sleek UX and multi-channel support, agents launch in a single click. No downloads necessary. Since ScreenMeet is browser-based and embedded in your current CRM and ITSM, your IT Help Desk and Contact Center teams connect in seconds, thanks to our low latency, global cloud infrastructure.
Automated session data logging also saves your agents time with manual tasks, saving your team’s energy for more important tasks, and saving you money time and again.
Authentication within platforms like Salesforce and ServiceNow ensures credentials adhere to your strict internal password policies, and configurable adaptors let you store data in your cloud in designated geographies.
Since ScreenMeet is built on Amazon Web Services (AWS), a leader in the Gartner Magic Quadrant for Cloud Infrastructure and Platform Services for 12 years, you can feel rest assured you’re in the right hands for all your global business needs.
- Enterprise-grade security
- SOC2 Type 2 certified
- Built on Amazon Web Services (AWS), the leading cloud solution
- Data transmission: TLS and DTLS 1.2+ with AES-256-bit encryption
- Authentication with Salesforce & ServiceNow for added security
- Store data in your cloud in designated geographies
ROI in 4 months
Our native integration in the CRM and ITSM platforms you’re already working in allows you to deploy instantly with almost no training for faster time-to-value.
ScreenMeet also offers a lower cost overall. Running on a true, cloud-native, multi-tenant architecture means that there’s no CapEx, no implementation consulting fees, no maintenance fees, no forced upgrades, and no maximum concurrent users. We offer active user-based pricing, so you don’t pay for unused licenses. We’ll also add a customer success team as a bonus for subscribing (to ensure your company’s success).
Clients & Partners
Create Incredible Support Experiences with ScreenMeet
Transform online support experiences with ScreenMeet.