Over 25,000 agents.
500+ million end-users.
Replace legacy remote support solutions with platform-native capabilities for ServiceNow. No more agent software installations, no more tool switching, no more frustrated IT teams.
Your remote support software shouldn't get in the way of helping employees resolve their IT issues.
Separate agent applications force context switching, slow down your team, create friction—and reduce quality of service.
Your InfoSec & SecOps teams are lying awake at night worried about the vulnerabilities created by legacy support systems.
Platform management, maintenance overhead, and process redundancy take a bit out of your time, budget, and resources.
ScreenMeet isn't just another remote desktop software—it's the most functional remote IT support software on the market. The first platform-native solution built specifically for modern IT service management.
Our enterprise-grade solution embeds directly within ServiceNow. This provides comprehensive remote support capabilities without requiring separate agent software. All session activities are automatically documented within existing incident workflows, ensuring complete operational visibility and compliance.
Single interface eliminates tool switching and automatic session documentation ensures complete incident histories without manual intervention. Native workflows streamline the agent experience, save time, increase collaboration, and improve adoption.
No external applications means no additional attack surfaces to monitor or secure. Your platform security frameworks govern all remote sessions and remote device activities. Native audit trails and geo-fencing provide complete compliance.
While legacy tools struggle with basic screen sharing, ScreenMeet leads the industry with advanced AI capabilities integrated directly into your IT help desk environment, transforming every interaction into an opportunity for smarter support, continuous learning, and operational excellence.
Unified workflow keeps agents focused on solving problems, not managing tools. Comprehensive toolkit for quickly finding and resolving issues—while minimizing admin work like logging and reporting.
Make the most of ServiceNow with an extensible support platform that makes your team smarter, faster, and happier.
Trusted by enterprise IT organizations that support your support teams
Global IT teams rely on ScreenMeet to deliver fast, secure, and scalable remote support — seamlessly integrated into ServiceNow.
We wanted to save time and be more efficient with ScreenMeet. We want the experience to be like a plane cockpit with all the buttons in front of us. When we have that experience, we are not wasting time, we are more efficient with all the data in front of us, and we can act quickly. And that's what we got.
Liran Daniel,
Employee Experience Innovation, ServiceNow
Over 25,000 agents.
500+ million end-users.
support teams deserve Better support tools
ScreenMeet is purpose-built for IT support and gives agents the full range of functionality they need to provide a better help desk experience. Consumer-grade apps simply don’t match up.
Try the Guided Demo
See It In Action: Experience our comprehensive in-browser demo showcasing all core remote support capabilities and platform integrations.
Experience true platform-native remote support
See how ScreenMeet's platform-native approach can reduce your resolution times, improve agent satisfaction, and strengthen your security posture—all while maximizing your ITSM platform investment.
Request a Demo and discover why leading IT organizations are making the switch from TeamViewer, Bomgar, and other legacy solutions.
Request your demo today
© 2025 ScreenMeet | Privacy Policy | Terms and Conditions | Data Privacy Framework Policy
