Trusted by the world’s leading enterprise support teams

Native support solutions for modern enterprises

ScreenMeet delivers platform-native remote support solutions that streamline workflows, enhance security, and drive efficiency for enterprise IT and customer support teams. Built specifically for ServiceNow, Salesforce, and Tanium, our products integrate seamlessly within your existing systems to deliver superior support experiences.

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Over 25,000 agents.
500+ million end-users.

ScreenMeet Remote Support: Purpose-built for enterprise IT support

Transform how your IT team delivers support with ScreenMeet Remote Support—the only solution built specifically for modern ITSM platforms. Connect to any device, solve problems faster, and automatically document every interaction without ever leaving your ServiceNow, Salesforce, or Tanium interface.

Platform-native integration: Work entirely within your ITSM platform
Comprehensive toolkit: Advanced diagnostics and troubleshooting capabilities
Enhanced telemetry: Rich device data automatically captured inside incidents and cases‍
Secure architecture: Enterprise-grade security with SOC2 and ISO27001 certification

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ScreenMeet AI: Intelligent support automation

Automatic documentation. Real-Time guidance. Enhanced knowledge management.

ScreenMeet AI transforms support operations with intelligent automation that enhances agent capabilities, reduces documentation overhead, and builds organizational knowledge. Our AI capabilities seamlessly integrate with ServiceNow and Salesforce to deliver measurable efficiency gains.

AI Summarization for Remote Support: Automatically document remote support sessions
AI Assist: Real-time troubleshooting guidance
Knowledge base enhancement: Turn support interactions into valuable resources
‍Workflow optimization: Identify process improvements through AI insights

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ScreenMeet Live: Elevate support with integrated voice, video chat, and screen sharing

Enhance your support experience with integrated voice and video communication that lives directly within your ticketing system. ScreenMeet Live eliminates the need to juggle multiple applications, creating a streamlined workflow that improves both agent and customer satisfaction.

Integrated communication: Voice, video, chat and screen sharing directly within your CRM
Seamless workflow: No context switching between tools
AI-generated documentation: Complete session documentation with zero manual effort
‍Enterprise security: End-to-end encryption and compliance controls

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Experience true platform-native remote support

See how ScreenMeet's platform-native approach can reduce your resolution times, improve agent satisfaction, and strengthen your security posture.

Request a Demo and discover why leading IT organizations are making the switch from TeamViewer, Bomgar, and other legacy solutions.

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Trusted By The World's Most Demanding Enterprises

Global support and IT teams rely on ScreenMeet to deliver fast, secure, and scalable remote support — seamlessly integrated into their workflows.

We want to save time and be more efficient… We want the experience to be like a plane cockpit with all the buttons in front of us. When we have that experience, we are not wasting time, we are more efficient with all the data in front of us, and we can act quickly.

Liran Daniel,

Employee Experience Innovation, ServiceNow

Screen sharing is a critical capability to help IT support, operations and security. With ScreenMeet’s integration within the Tanium XEM platform, our customers get industry-leading screen sharing services seamlessly integrated and just one click away.

Steve Daheb,

CMO, Tanium

Over 25,000 agents.
500+ million end-users.

Compare ScreenMeet vs Legacy Players

Still using TeamViewer, Bomgar, or LogMeIn? See why IT teams are replacing legacy remote support tools with ScreenMeet's platform-native solution that works directly within ServiceNow.

See how we compare

See ScreenMeet in Action

Ready to see ScreenMeet in action? Experience how platform-native remote support transforms your ServiceNow workflow.

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