Get enterprise remote support that works where your agents work.

What is the subscription model?

ScreenMeet pricing is based on active agent seats with flexible deployment options. Our transparent model aligns with how modern support teams work, eliminating the complexity of endpoint licenses or per-session fees. Contact our team for pricing that matches your organization's specific platform and support requirements.

How long are your contracts?

Customers often prefer multi-year agreements that provide significant cost savings and predictable budgeting for strategic platform investments. Annual agreements are also available to accommodate different procurement cycles and organizational preferences. Multi-year customers receive enhanced benefits and priority access to new capabilities.

Are there implementation or migration costs?

Implementation is included with your subscription at no additional cost. ScreenMeet can be configured in under an hour through your platform's app store, though full organizational deployment timelines vary based on your specific requirements and complexity. Our customer success team provides comprehensive onboarding and migration assistance from existing remote support tools.

Can we start with a proof of concept before full deployment?

Absolutely. We recommend proof-of-concept deployments to demonstrate measurable value before organization-wide rollouts. These programs typically include a subset of agents and can be expanded based on results. This approach helps build internal confidence and optimize workflows before broader implementation.

Do I also have to pay for support?

No additional fees for customer success and technical support. Every ScreenMeet subscription includes comprehensive onboarding, platform configuration assistance, and ongoing support from our team. Enterprise customers also receive dedicated customer success management and priority technical assistance.

Are there additional charges for platform integrations?

Platform integrations are included with your subscription at no additional cost. Whether you're using ServiceNow, Salesforce, or Tanium, native integration capabilities are built into the pricing model. No hidden fees.

Can I upgrade at any time?

Absolutely. Our platform-native architecture makes it simple to expand capabilities as your team's needs evolve. Add AI Summarization to existing Remote Support deployments, or extend Live collaboration to additional Salesforce teams. Changes take effect immediately without disrupting existing workflows.

What if I have a lot of agents? Can I expect a discount?

Enterprise volume pricing is available for larger deployments across multiple platforms or business units. Our pricing scales with your organization's size and complexity. Contact our team to discuss custom enterprise agreements that deliver maximum value for large-scale implementations.