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How ServiceNow Transformed their Service Desk with ScreenMeet - Audio Clips

How ServiceNow Transformed their Service Desk with ScreenMeet - Audio Clips

Hear directly from Liran Daniel, Employee Experience Innovation Manager at ServiceNow, as he shares how ScreenMeet helped ServiceNow:

  • Increase first contact resolution by 32%
  • Decrease average case handling time by 50%
  • Increased employee productivity by 6 minutes per session
  • and launched the solution to 19k employees in just 4 hours

Get your questions answered here where the full webinar is broken into convenient audio clips.

How ServiceNow Transformed their Service Desk with ScreenMeet - Audio Clips

 

To access to full ServiceNow Case Study webinar, please click here.

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