Unlock the Power of AI for Superior Incident Resolution Insights - Demo Video

Ever  wonder how your Incidents get resolved? Let our AI explain the details and  take the heavy lifting off of your Agents.

• Effortlessly generate resolution and work notes from remote  support sessions using AI.
• Transform your agents into documentation experts for each  incident with just a click of a button, saving time and  resources.
• Enhance deflection by enriching your knowledge base and supplying  more data to Virtual Agent.

With AI Summarization*, your agents can say goodbye to manual  note-taking as it automatically produces superior documentation, helping you  avoid the dreaded "Done" resolution note.

Additionally, these summaries provide an insider's view of your  support process, revealing what agents are doing during sessions, identifying  more efficient methods, or highlighting when agents need additional  training.

*Patent pending