Case Study

How ServiceNow Transformed their Service Desk with ScreenMeet

Hear directly from Liran Daniel, Employee Experience Innovation Manager at ServiceNow, as he shares how ScreenMeet helped ServiceNow:

  • Increase first contact resolution by 32%
  • Decrease average case handling time by 50%
  • Increased employee productivity by 6 minutes per session
  • and launched the solution to 19k employees in just 4 hours

Get your questions answered here where the full webinar is broken into convenient audio clips.

How ServiceNow Transformed their Service Desk with ScreenMeet - Audio Clips

 

To access to full ServiceNow Case Study webinar, please click here.

Ready to Replace Your Legacy Solutions?
Start Your Journey Here

Try The Guided Tour

See It In Action: Experience our comprehensive in-browser demo showcasing all core remote support capabilities and platform integrations.

Product Overview

Watch A 4-Minute Product Overview: Quick overview covering key benefits, security features, and integration capabilities for busy IT leaders. 

Talk To A Specialist

Ready To Get Started? Speak with our platform experts about your specific ServiceNow, Salesforce, or Tanium integration requirements.

Book A Demo