See how Ontario Teachers' Pension Plan has overcome the challenges of providing quality IT support to their remote employees in this on-demand session
In this brief session you will discover how a real-time, web-based digital engagement tool, delivered in-platform within ServiceNow and a seamless experience for both user and agent, can improve digital transformationat your company resulting in:
Increasedfirst call resolutionby 10%
Decreasedcase reopen ratesby 25%
Decreasedaverage case handle timeby 25%
New hire setup timesdecreased by 50%
Presented by ServiceNow, watch OTPP as they share their real-life experience using ServiceNow and ScreenMeet.