ServiceNow ITSM Pro + ScreenMeet
Real-time digital engagement platform for ServiceNow workflows for the “virtual-first/work from anywhere” enterprise
ScreenMeet’s cloud native, real-time digital engagement platform enables companies to replace legacy technology with a single cloud application.
Easy, secure, and reliable voice/video chat, screen sharing, co-browsing, and remote support inside ServiceNow ITSM with ScreenMeet.
- Increase First Call Resolution to lower service costs
- Reduce the average handling time with faster connections
- Have the entire process launched and tracked automatically in-platform
The result: IT service representatives engage and resolve issues faster, improving the employee experience and reducing loss of productivity.
Get this free eBook and learn how you can improve your IT service and support, saving your company time, resources, and getting your employees back to work faster.