Your Source for the Latest News from ScreenMeet

August 2022

Smart Success

Quick Video

Enhancing Salesforce Omnichannel

New!

Agent Training Videos

         Live + Salesforce            Live + ServiceNow

Transformation

On-demand Webinar

ServiceNow IT Help Desk Transformation

3 Minute Product Update Video Summary: Click Here!

And Watch a Quick Preview of our Roadmap Here

Remote Support and Beam (Unattended)

• Use new features to improve chatting with customers
• Take advantage of the new clipboard experience
• Wake up MacOS devices with this new Beam feature
• Watch the Remote Support Video Update here
• Watch the Beam Video Update here
  
  

Live and Mobile SDK

• Experience improved ability to view recordings
• Get accurate recordings when using mobile camera
• Watch the Live Video Update here
  

Replay

• Let your customers use Replay to record their issue and load directly to your CRM 
• New Replay Training Video Available Here
  

CoBrowse

• View your CoBrowse Deployment Keys
• Use CoBrowse with canvas streaming
• Try new diagnostic tools for troubleshooting
• New CoBrowse Training Video Available Here
  

Integrations and Platform: Microsoft  | Salesforce | ServiceNow | Console

• Try the new reports in our Microsoft integration
• Use ScreenMeet in ServiceNow Operations Workspace
• Watch the Salesforce Product Update and the ServiceNow Product Update
  
  

Thanks for being a ScreenMeet customer. We would love to share a quote, a video testimonial, or a case study from you on our website.  Email me and we can get started!  

Kelly Williams, Vice President of Customer Success