Your Source for the Latest News from ScreenMeet

Q2 2023 Edition

Got Bots? When Your Bot Taps Out, ScreenMeet Taps In!

Customers are Adding ScreenMeet as the Fallback for Chat Bots

Check Out Lists of Topics by Use Case

Salesforce      ServiceNow        

Watch These Short Video Demonstrations

Salesforce      ServiceNow 

     Add ScreenMeet to         Your Bots

Salesforce      ServiceNow 

The Latest Product Features and Enhancements

Click on a Product Name to Review Full List

Remote Support

• Add ability to support 9-digit pins. 
• Corrected issue that caused non-English text on remote clipboard to be malformed.
• Added backend feature that properly cleans up and removes Beam device after uninstallation.
• Optimized capture pipeline for WebRTC to improve streaming performance on Mac devices.
• Annual SSL update. 

Live and Mobile SDK 

• LivePlus now available - allows keyboard/mouse/remote control (stay tuned for more in next Scoop).  
• Added functionality that allows administrators to set a default virtual camera background.
• Fixed various UI issues.
• Minor fixes and performance improvements for iOS and Android SD

CoBrowse 

• Added functionality to disable the unlock scrolling feature.
• Enhanced file transfer dialog internationalization. 
• Implemented virus scanning upon file uploads/transfers.
• Corrected an issue that caused file transfer, in some cases, to not work as expected.
  

Other Products, Platform, Integrations 

• Minor UI improvements in Console.
• Fixed issue related to customer unable to use chat on Dynamics.

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Success@ScreenMeet.com

 Kelly Williams, Vice President of Customer Success