Break Up with BeyondTrust

Why IT Teams Are Switching to Platform-Native Remote Support That Unlocks AI Capabilities and Platform ROI

Is BeyondTrust Holding Back Your AI Investment?

Your Now Assist accuracy is stuck at 20-30%. Agentforce deflection rates won't move past 15%. Your platform investment promised AI transformation, but the needle stopped moving months ago.

The problem isn't your ServiceNow or Salesforce platform. It's BeyondTrust's separate appliance architecture that creates data silos, security vulnerabilities, and workflow friction that starve your AI systems of the intelligence they need to improve.

What Organizations Achieve After Switching

See how teams who break up with BeyondTrust achieve astonishing results, such as:

  • 50% increase in agent adoption of remote support tools
  • 25-35% improvement in first call resolution
  • 60% decrease in documentation time
  • 75-85% accuracy from AI and virtual agents and dramatic improvement in self-service rates

Inside This Guide

Why Your AI Investment Isn't Working

How BeyondTrust's data isolation prevents Now Assist and Agentforce from learning. Why detailed session summaries are the missing link. What the "Done Gap" costs your knowledge base and AI performance.

The Integration Gap That Costs You More Than You Think

The workflow fragmentation that creates 40% productivity loss. Security and compliance risks introduced by BeyondTrust. Infrastructure burden that never goes away. 

The ScreenMeet Alternative

How platform-native remote support eliminates data silos, security vulnerabilities, and workflow friction. Real results from ServiceNow, Salesforce, OTPP, and OpenTable. 

Get instant access to the complete guide on switching from BeyondTrust to platform-native remote support.

Book cover for Break up with BeyondTrust

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