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Instant, Secure Remote Support—Right from Tanium

Unlock seamless 1-click screen sharing in the Tanium console—powered by ScreenMeet. Built for IT support, operations, and SecOps teams, this enterprise-grade solution delivers secure, compliant remote access and advanced role-based controls.

Even better? When integrated with ServiceNow, every remote session is automatically captured in the incident record—no copy-pasting, no manual entry, just full visibility and airtight compliance.

If you support employees at scale, this is the upgrade your teams have been waiting for.

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1-Click screen sharing and remote support for Tanium
Tanium + ScreenMeet remote support

One click can change everything.

Learn how instant screen sharing is transforming IT support in a remote-first world—cutting resolution times and boosting productivity. Read the blog and watch the product demo to see it in action.

Read the Blog          Watch the Demo

See how one-click screen sharing can dramatically accelerate remediation



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1-Click Integrated Screen Sharing

Quickly resolve IT and security issues with Tanium’s integrated screen sharing powered by ScreenMeet—secure, seamless, and built for speed.

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Enterprise-Grade Security

SOC 3 certified, encrypted, and GDPR-compliant—ScreenMeet ensures every remote session meets strict security and compliance standards.

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Zero Deployment, Zero Maintenance

Tanium with ScreenMeet offers a native, cloud-based remote support experience with role based access controls—ensuring security without added complexity.

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Solution Convergence

Deliver consistent, secure screen sharing across IT support, operations, and security—all in one unified platform.

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Session Logs to ServiceNow Incident

If you manage Incidents in ServiceNow you can have session logs written back to the Incident work notes in ServiceNow

ScreenMeet Remote Support Stats
starting a ScreenMeet session in Tanium Console

Prevent Endpoint Disruption

When endpoints fail—whether it's a personal device or a critical system supporting the entire organization—IT teams need to respond immediately. Screen sharing tools play a vital role in diagnosing and restoring these endpoints.

However, many remote support solutions struggle with common limitations that slow down resolution and impact user experience.

ScreenMeet overcomes these challenges with a seamlessly integrated, enterprise-grade solution.

Built to work natively within existing IT workflows, ScreenMeet delivers fast, secure, and reliable remote support—empowering teams to resolve issues without delay and with complete confidence in compliance and control.

Testimonials

Screen sharing is a critical capability to help IT support, operations and security. With ScreenMeet’s integration within the Tanium XEM platform, our customers get industry-leading screen sharing services seamlessly integrated and just one click away.

 

Steve Daheb, Chief Marketing Officer

Tanium

It was the smoothest move ever we have done with a tool. And because session notes, screen shots, call recordings, and other information are automatically added to the incident, the biggest benefit so far has been the time savings, requiring fewer steps to get everything into the ticket for logging.

Liran Daniel, Employee Experience Innovation Manager

ServiceNow

Now we can connect to anybody as if we were there face-to-face to help support them. We’re able to get people up and running faster.

Waqas Mahmud, Senior Mgr of IT and Services

Ontario Teachers' Pension Plan (OTPP)

We want to save time and be more efficient… We want the experience to be like a plane cockpit with all the buttons in front of us. When we have that experience, we are not wasting time, we are more efficient with all the data in front of us, and we can act quickly.

Liran Daniel, Employee Experience Innovation Manager

ServiceNow

I can say that our agents cannot live without ScreenMeet today.

Liran Daniel, Employee Experience Innovation Manager

ServiceNow

We also saw a 35% increase in first call resolution. When you can see what your customers are seeing, you don’t need to describe it. It’s so much easier to resolve.

ScreenMeet has been easy to implement, and it’s received a 4.75 from an engineer satisfaction standpoint where they really do love it because it just works. And that’s huge.

With ScreenMeet we’re measuring resolution time in minutes, not days.

When you can actually show and share screens with somebody, you’re really able to teach them. And so, customers really value that learning about our platform and our products.

ScreenMeet is another unicorn we’ve all been chasing for a long time in customer services, the single pane of glass for the agent.

Ready to Radically Improve Your Endpoint Management with ScreenMeet and Tanium?

Transform online support experiences with ScreenMeet.

Schedule a 1:1 Demo