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Screen sharing software in 2026 sits at the center of how modern teams collaborate, sell, and resolve technical issues.
But not all screen sharing tools are built for the same purpose. Some are meeting-first collaboration platforms. Others are IT support and remote access systems designed for ticket resolution and enterprise control.
Choosing the best screen sharing software in 2026 is no longer about basic screen visibility. It is about session speed, integration depth, security posture, scalability, and total cost of ownership. This guide evaluates the 11 best screen sharing and remote support solutions available. This list focuses on screen sharing software used for remote support and device access, not meeting-only collaboration tools.
Choosing screen sharing software in 2026 is less about whether it can share a screen and more about how it fits into your broader operational ecosystem. Nearly every tool offers basic functionality. The real differentiators show up in security design, workflow alignment, deployment complexity, and long-term cost.
Remote access software sits inside your trust boundary. These tools have experienced periodic security incidents across the industry, increasing scrutiny around vendor security posture.
Because these tools often allow full device control, you should evaluate:
If the platform cannot pass security review smoothly, it will eventually slow down procurement or trigger replacement discussions.
Modern organizations operate across ITSM platforms, CRMs, identity providers, and monitoring systems.
Screen sharing tools that integrate natively with systems like ServiceNow or Salesforce reduce context switching and preserve ticket-level visibility. Tools that require external consoles or manual logging introduce friction and weaken audit trails.
Integration depth can influence resolution efficiency and reporting consistency.
Fast session launch and stable connectivity are not nice-to-haves. They influence mean time to resolution and technician productivity.
Buyers should assess:
What performs well in a small team may struggle under enterprise volume.
4. Pricing transparency impacts long-term cost
Pricing models vary significantly across vendors.
Some charge per technician. Others charge per device, per session, or add fees for integrations and advanced security features.
Beyond the base license, organizations should evaluate:
Total cost of ownership matters more than entry pricing.
5. Ease of use drives adoption
Even the most secure and feature-rich platform fails if technicians or end users find it cumbersome.
Technicians need fast session initiation inside their workflow. End users need simple join experiences without technical friction.
When usability breaks down, teams look for workarounds. That creates shadow IT risk and governance gaps.
ScreenMeet is a cloud-based screen sharing and remote support platform designed for enterprise service teams. It integrates directly with platforms like ServiceNow and Salesforce, allowing support agents to launch screen sharing sessions from within existing workflows. The product combines screen sharing, remote control, co-browsing, voice, and video in a single support session.
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TeamViewer is a remote access and screen sharing platform used for IT support, device control, and cross-platform assistance. It allows technicians to view and control remote devices in real time across Windows, macOS, Linux, and mobile systems.
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Tradeoff: Strong device coverage and control flexibility, but heavier operational footprint compared to browser-based screen sharing models.
BeyondTrust Remote Support (formerly Bomgar) is an enterprise-grade remote access and screen sharing solution positioned within privileged access management ecosystems. It allows secure remote screen viewing and control with strong access governance.
BeyondTrust belongs to the secure remote support + privileged access segment rather than lightweight screen sharing.
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Tradeoff: Strongest fit for security-first organizations, but may introduce operational complexity where lighter screen sharing is sufficient.
ConnectWise Control is a remote support and screen sharing platform designed for IT teams and managed service providers. It enables remote screen viewing, remote control, and session management across devices.
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Tradeoff: High flexibility for IT service providers, but increased configuration responsibility compared to fully managed SaaS-first models.
Zoho Assist is a cloud-based remote support and screen sharing platform positioned for IT teams and SMB environments. It enables real-time screen sharing, remote control, unattended access, and session recording through a browser-based model.
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Tradeoff: Faster to deploy and easier to operationalize for mid-sized teams, but less embedded inside large enterprise service architectures.
LogMeIn Resolve (part of the GoTo portfolio) is a remote support and screen sharing platform built for help desk teams. It combines remote access, screen sharing, background access, ticketing features, and session logging.
Resolve belongs to the help desk-centric remote support + screen sharing category.
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Tradeoff: Strong for teams wanting an all-in-one help desk + screen sharing stack, less aligned when deep ITSM integrations are already in place.
AnyDesk is a remote desktop and screen sharing platform designed for high-performance remote access. It enables real-time screen visibility and remote control across operating systems with lightweight client architecture.
AnyDesk fits within the lightweight remote desktop + screen sharing segment, prioritizing performance and low-latency transmission.
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Tradeoff: Optimized for speed and direct device access, less optimized for deep workflow orchestration inside enterprise service platforms.
Splashtop provides remote access and screen sharing software used for IT support, help desk operations, and remote workforce access. It supports attended and unattended remote control sessions across devices.
Splashtop sits in the SMB and mid-market remote support + screen sharing category.
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Tradeoff: Strong for direct device access at scale; less optimized for deeply embedded enterprise service workflows.
ISL Online (ISL Light) is a remote support and screen sharing platform offering real-time desktop sharing and control. It supports cloud and on-premise deployment models.
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Tradeoff: Strong option when hosting control is a requirement; introduces operational overhead compared to fully managed SaaS models.
Getscreen.me is a browser-based remote desktop and screen sharing tool focused on ease of use and quick session setup. It supports both attended and unattended access.
Getscreen.me sits in the lightweight browser-based screen sharing + remote access category.
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Tradeoff: Optimized for speed to deploy; less structured for complex enterprise service environments.
RemotePC is a remote desktop and screen sharing platform offering remote control and access across devices. It supports both individual and business plans.
RemotePC fits within the remote access + screen sharing for SMB and distributed workforce segment.
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Every tool listed can share a screen. The difference is how that session behaves inside your support architecture, governance model, and long-term operating structure.
For teams living inside ServiceNow or Salesforce, sessions that launch and document inside the ticket reduce manual logging and context switching. ScreenMeet is architected around this embedded model, while platforms like BeyondTrust and LogMeIn Resolve support enterprise workflows with additional configuration; remote desktop–first tools such as AnyDesk and RemotePC typically operate outside core service records.
Some organizations prioritize rapid deployment with minimal infrastructure. SaaS-first tools like Zoho Assist, Splashtop, and Getscreen.me fit that need. More structured platforms such as ScreenMeet or governance-heavy systems like BeyondTrust may involve more deliberate setup but align better with long-term audit and control requirements.
Remote desktop–oriented platforms including AnyDesk, RemotePC, and Splashtop focus on direct device control and performance. Service-oriented platforms such as ScreenMeet, BeyondTrust, and LogMeIn Resolve place greater emphasis on session traceability, access roles, and structured support outcomes.
In regulated environments, session recording, permission controls, and audit logs are operational requirements. BeyondTrust, ScreenMeet, and on-premise-capable tools like ISL Online align more closely with these controls, while lighter browser-based tools emphasize ease of access over deep governance layers.
Integration determines whether technicians resolve issues inside one system or across several. Tools with native platform embedding such as ScreenMeet, and enterprise-grade options like BeyondTrust, reduce workflow friction. Standalone remote desktop tools rely more on manual updates and external documentation.
The choice is architectural. Screen sharing either becomes part of your service system—or it remains an external session tool.
Screen sharing software allows one user to view another user’s screen in real time, sometimes with temporary remote control. Remote desktop software typically includes persistent device access, unattended control, and deeper system-level interaction.
Platforms such as ScreenMeet, BeyondTrust, and LogMeIn Resolve combine screen sharing with structured support workflows. Tools like AnyDesk, RemotePC, and Splashtop focus more on direct device access and remote control. The distinction matters when deciding between live ticket resolution and ongoing endpoint management.
Basic screen sharing becomes limiting when support volume increases, compliance expectations tighten, or sessions must be documented inside a service management system.
Workflow-embedded tools such as ScreenMeet reduce manual logging by attaching session data directly to tickets. Governance-heavy platforms like BeyondTrust provide additional access control and audit capabilities. Standalone remote desktop tools generally require separate documentation processes.
No. Some platforms focus on attended sessions initiated during live support, while others emphasize persistent, unattended device control.
Remote desktop–centric tools such as AnyDesk, RemotePC, and Splashtop prioritize unattended access. Workflow-driven platforms like ScreenMeet are typically optimized for structured, attended support sessions tied to service records.
Integration determines whether screen sharing functions inside your operational system or as a separate utility.
Platforms with native embedding, such as ScreenMeet, allow sessions to launch and document within ITSM or CRM systems. Tools without deep integration require technicians to update tickets manually, which can affect reporting accuracy and resolution time as scale increases.
Security depends on encryption standards, role-based permissions, session logging, and audit capabilities, not solely on deployment model.
Browser-based SaaS platforms such as Zoho Assist and Getscreen.me emphasize accessibility and rapid deployment. Governance-focused platforms such as BeyondTrust and enterprise-oriented tools like ScreenMeet emphasize structured access controls and audit traceability. Security evaluation should focus on control depth rather than installation method.
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