Platform-Native Remote Support

Remote Support Built Inside ServiceNow — Aligned with Tanium

Eliminate tool-switching and bring secure remote support directly into your ServiceNow incident workflow.

     ✔ Launch remote sessions directly from ServiceNow incidents
     ✔ Secure, auditable support aligned with Tanium endpoint operations
     ✔ AI-generated session summaries automatically captures resolution steps

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Trusted By The World's Most Demanding Enterprises

Global support and IT teams rely on ScreenMeet to deliver fast, secure, and scalable remote support — seamlessly integrated into their workflows.

We want to save time and be more efficient… We want the experience to be like a plane cockpit with all the buttons in front of us. When we have that experience, we are not wasting time, we are more efficient with all the data in front of us, and we can act quickly.

Liran Daniel,

Employee Experience Innovation, ServiceNow

Screen sharing is a critical capability to help IT support, operations and security. With ScreenMeet’s integration within the Tanium XEM platform, our customers get industry-leading screen sharing services seamlessly integrated and just one click away.

Steve Daheb,

CMO, Tanium

Built for Tanium + ServiceNow Environments

Security teams rely on Tanium for endpoint visibility. Service desks rely on ServiceNow for workflow.
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ScreenMeet enables organizations to run remote support directly within Tanium and ServiceNow, eliminating the need for another external tool.

Remote Support Inside the Platform

ScreenMeet runs directly inside ServiceNow.

Agents complete support sessions without leaving the Incident, and activity is automatically captured and tied to the record. Support happens where the work already lives.

AI Turns Support Work into Usable Knowledge

Stop incident notes like “Resolved” and get AI-ready data back into your platforms.
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‍ScreenMeet’s AI-powered session summaries capture troubleshooting steps, observations, and resolution actions —turning support activity into structured operational knowledge.

Why Legacy Remote Tools Break IT Workflows

Most organizations run remote support outside ServiceNow.

Agents leave the incident to troubleshoot, sessions aren’t captured in the workflow, and security teams lose visibility.

The result: fragmented support and lost knowledge.

Built for IT Support — Not Meetings

Meeting tools weren’t designed for troubleshooting in mature IT organizations.

ScreenMeet is purpose-built for the service desk, bringing secure remote control, rich device telemetry, diagnostic tools, and complete session auditability directly into your platform workflow. All without any context switching.

Consolidate Your Remote Support Stack

Many IT teams run multiple remote access tools outside their ITSM platform—creating security gaps, fragmented data, and operational overhead.

ScreenMeet consolidates remote support directly inside ServiceNow, giving teams one governed support environment instead of another disconnected tool.