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Account Executive

ScreenMeet is disrupting the Sales, Service, and Support market. We create better online experiences for customers and employees with its innovative cloud offerings that are ‘in platform’ with leading CRM/ITSM solutions. We are seeking talented sales professionals who are excited by our rapid growth, and enjoy a team-based approach to sales. 

What You'll Do

  • Reporting to the COO, you will be a key member of our sales team, responsible for our revenue growth with customers and partners through active and high-quality customer discovery, sales presentations / proposals / closing activities and partnering skills.
  • Develop a sales strategy, target account list and activity plan to build your pipeline and forecast.
    Sales process management, deal closure and customer success.
  • Demonstrate a thorough understanding of ScreenMeet offerings, to convey value propositions for proposed solutions. This will include understanding relevant CRM / ITSM technologies, industry trends and processes for both Customer Service and IT Support.
  • Viewed as a trusted advisor to the customer by understanding their existing and future CX roadmap to drive ScreenMeet offerings into production.
  • Facilitate deep dive technical reviews, RFP responses and POC evaluations that validate our integration, security, privacy, customization, analytics / audit trail advantages.
  • Collaborate with Customer Success to ensure 95% renewal rate for existing customers.
  • Build productive and trusting relationships with Sales and SE teams at Salesforce, ServiceNow and Microsoft Dynamics.

Your background

  • 5+ years of successful enterprise SaaS sales experience, preferably with CRM / ITSM solutions,
    New business sales focus and proven account management skills.
  • Demonstrable track record of achieving sales targets.
  • Proactive approach to selling – business and technical value; effective partnerships; standard, and proof of concept demonstrations.
  • Aptitude to understand the bigger picture and the business drivers around IT.
  • Ability to develop great relationships with your peers at our partners, turning them into advocates and lead gen resources.
  • Commitment to customer satisfaction and a brand promise to always ‘make it right’.

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